Analysis and observations from the intersection of hospitality, strategy, automation, and workforce design. Written for owners, operators, and investors who want to think ahead.
A 22-page analysis for hotel owners, operators, lenders, and government decision-makers working in the Kingdom's tourism sector. It introduces the Saudi Hospitality Resilience Matrix, a Destination Readiness Scorecard covering eight tourism areas, and the questions that separate durable returns from disappointed business plans.
Labour is the single largest controllable cost in hospitality. But not all labour hours are created equal. Here is how to find the ones you can reclaim.
Most hospitality technology is bought to solve a point problem. The result: a patchwork of systems nobody connects and nobody trusts.
Most hotels staff for peak season and manage the cost all year. There is a better way — and the data is already in your PMS.
The first 100 days after acquiring a hotel set the tone for everything that follows. Here is how to spend them well.
The honest answer to the question every hospitality owner is now asking — with a framework for thinking it through for your operation.
From seasonal staffing pressure to the rise of experience-first leisure travel — the forces reshaping Europe's most competitive hospitality market.
The Uniform System of Accounts for the Lodging Industry contains the signals most operators miss. Here is what to look for.
Two articles per month. No noise. Unsubscribe at any time.